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Track a delivery
Follow your package as it gets to you
5 articles
Understanding tracking numbersWork out what tracking number you have, and how to get parcel updates
My order status hasn't changedFind out what to do if your parcel is stuck on a status. How long to wait, who to call, and how long it's going to take to arrive.
Tracking status definitionsFind out what your tracking status means, and when you will receive your delivery
Track orders in Apple WalletYou can use Apple Wallet to track your orders. Find out how to get started, and troubleshoot problems.
My package is held up in customs, what do I do?Find out why packages can get held up on their way across the world, and what you can do to keep things moving along